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Website Privacy & Cookies

We collect certain information or data about you when you use www.gauchorestaurants.co.uk

This includes

  • Questions, queries or feedback you leave, including your email address if you send an email to gauchorestaurants.com
  • Your IP address, and details of which version of web browser you used
  • Information on how you use the site, using cookies and page tagging techniques to help us improve the website
  • Details to allow you to access services and transactions, eg an email address (you’ll always be told when this information is being collected, and it will only be used for the purpose you provide it for)

This helps us to

  • Improve the site by monitoring how you use it
  • Respond to any feedback you send us, if you’ve asked us to
  • Provide you with information about local services if you want it
  • We can’t personally identify you using your data.

Where is your data stored?

We store your data on our secure servers in the UK. It may also be stored outside of Europe, where it could be viewed by our staff or suppliers. By submitting your personal data, you agree to this.

Keeping your data secure

Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.

Any data you transmit is at your own risk

We have procedures and security features in place to try and keep your data secure once we receive it. We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites. Payment transactions are always encrypted.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements.

Your rights

You can find out what information we hold about you, and ask us not to use any of the information we collect.

Links to other websites

Gauchorestaurants.co.uk contains links to and from other websites. This privacy policy only applies to this website, and doesn’t cover other government services and transactions that we link to.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.10. Following a link to gauchorestaurants.com from another website. If you come to gauchorestaurants.com from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

Cookies

Gauchorestaurants.co.uk puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:

  • Measure how you use the website so it can be updated and improved based on your needs
  • Remember the notifications you’ve seen so that we don’t show them to you again
  • Gauchorestaurants.com cookies aren’t used to identify you personally

How cookies are used on gauchorestaurants.com

Measuring website usage (Google Analytics) – we use Google Analytics software to collect information about how you use Gauchorestaurants.com. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about

  • The pages you visit on com – how long you spend on each Gauchorestaurants.com page
  • How you got to the site
  • What you click on while you’re visiting the site

We don’t collect or store your personal information (eg your name or address) so this information can’t be used to identify who you are. We don’t allow Google to use or share our analytics data.

Cookies in use on our site

Type Cookie Cookie Name Purpose Duration
Strictly necessary Preferred Location _gaucho_cid This cookie enables us to remember which is your preferred geographical location i.e. UK, Dubai or Hong Kong. We display targeted content based on this location value. 2 months
Functionality WooCommerce Wine Shop woocommerce_cart_hash This cookie contain information about your shopping cart when using the Wine Shop and helps our WooCommerce plugin know when the cart data changes. No personal information is stored within this cookie. Session (20 minutes)
Functionality WooCommerce Wine Shop woocommerce_items_in_cart This cookie contain information about your shopping cart when using the Wine Shop and helps our WooCommerce plugin know when the cart data changes. No personal information is stored within this cookie. Session (20 minutes)
Functionality WooCommerce Wine Shop wp_woocommerce_session_session_id This cookie contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within this cookie. Session (20 minutes)
Functionality Ask us a question (Live chat) _tawkuuid This cookie allows our 3rd party tawk.to Live Chat provider to remember you so that we can link chat conversations together to provide a better service. 10 years
Functionality Ask us a question (Live chat) Tawk_session_id This cookie allows our 3rd party tawk.to Live Chat provider to remember you so that we can link chat conversations together to provide a better service. 10 years
Functionality Ask us a question (Live chat) TawkConnectionTime This cookie allows our 3rd party tawk.to Live Chat provider to monitor your live chat connection time. Session (20 minutes)
Analytical / performance Google Analytics _ga, _gat, _gid These cookies are part of Google Analytics and allow us to measure information about how visitors use our site. This includes identifying each unique user to our site and details of each page visited. _gat is used to limit the collection of analytics data on high traffic sites. For further information, please read Google’s overview of privacy and safeguarding data.

 

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