It is our mission to offer the Gaucho experience you know and love, whilst ensuring a Covid-19 safe environment.
We are constantly making changes to adhere to the most recent government guidelines across all of our restaurants and this forms our new ‘mindful dining policy’. These requirements and precautions are set to ensure you and our own teams are as safe as possible whilst still enjoying the Gaucho experience for pleasure and whilst at work.
The choice to wear face coverings is yours but please remember that some guests will still want to continue to follow social distancing measures. We continue to recommend that all of our team wear masks during service, but it will no longer be mandatory. Hand sanitiser will be made available for guests and our teams.
We are pleased to be working with the government and the NHS as registered employee lateral flow testing sites. We have invested in a private app (V Health Passport) and testing for all teams to ensure that both our people and our guests are safe. Further requirements as of the 30th November are as follows:
- Staff are required to wear masks in the restaurant
- Daily temp checks are mandatory
- Spot testing will be carried out on a regular basis
- Spacing between tables will be reviewed to promote social distancing
- Staff will continue to regularly use sanitiser between visits, in all dining areas
Please note, these are precautionary measures to ensure the safety of our guests and staff alike, however we will continue to operate as ‘normal’ or as advised by the government.
Our Covid-19 service standards will be revised on a regular basis to mirror the current government guidance and regulations.